Contact Us
Thank you for visiting Humarishop.shop! We value your feedback, questions, and concerns. Please feel free to reach out to us using the following methods:
Customer Support Email: Info@humarishop.shop
Phone Number: [03046424518]
Business Hours: 24/7
We’re here to assist you with anything you need, whether it’s regarding product information, order inquiries, returns, or any other inquiries you may have. Your satisfaction is our priority, and we aim to provide you with excellent customer service.
You can also connect with us on social media:
- Facebook: [Humari shop]
- Instagram: [humari shop]
We look forward to hearing from you and providing you with an exceptional shopping experience.
Best regards, The Humarishop.shop Team
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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Absolutely! We take great care in ensuring that the product images displayed on our online store accurately represent the items you’ll receive. We understand how important it is for you to have a clear understanding of the product’s appearance before making a purchase.
Where can I view my sales receipt?
To find their sales receipt on your online store, customers can follow these steps:
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Login to Your Account: In order to view their sales receipt, customers should first log in to their account on your online store. This is usually done by clicking on the “Sign In” or “Login” button on your website and entering their credentials.
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Navigate to Order History: Once logged in, customers should look for a section called “Order History” or “My Orders.” This is typically located in the customer account dashboard or profile page. Clicking on this section will show them a list of their previous orders.
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Select the Relevant Order: In the order history section, customers should locate the specific order for which they want to view the sales receipt. Orders are usually displayed with details such as order date, order number, and order status.
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Access Order Details: Clicking on the order number or a “View Details” link associated with the relevant order will take customers to a page displaying comprehensive order details, including the sales receipt.
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View and Print Receipt: On the order details page, the sales receipt should be visible. This receipt typically includes information such as the items purchased, quantities, prices, shipping details, and total amount paid. Customers can either view the receipt online or print it for their records.
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Save a Copy: To ensure they have a copy of the sales receipt for future reference, customers should consider saving a digital copy or printing a hard copy for their records. Some online stores also offer the option to email the receipt to the customer.
How can I return an item?
We understand that sometimes you might need to return an item. Our return process is designed to be simple and convenient. Follow these steps to initiate a return:
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Log in to Your Account: If you made your purchase while logged in to your account, navigate to your order history. If not, please use the order number and email used during the purchase to log in and access your order details.
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Select the Item: Find the item you wish to return in your order history and select the “Return” option next to it. Follow the prompts to provide a reason for the return and any additional details.
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Package the Item: Safely pack the item in its original packaging, along with any included accessories and documentation. If the original packaging is not available, please use suitable packaging to prevent damage during transit.
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Label the Package: Print and attach the provided return label on the outside of the package. This label ensures the package is correctly routed and helps us process your return efficiently.
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Drop-off or Schedule Pickup: You can drop off the package at a designated return location or schedule a pickup with the designated courier service. Please ensure the package is securely sealed.
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Track Your Return: Once your return package is in transit, you can use the provided tracking number to monitor its progress back to our warehouse.
Return Guidelines:
- Items must be returned within 1 days of delivery.
- The item must be in unused and undamaged condition.
- Include all original packaging, accessories, and documentation.
- Ensure the return label is securely attached to the package.
- For defective items, please provide clear images that illustrate the issue.
Refund Process:
- Once we receive and inspect the returned item, we will initiate the refund process.
- Refunds will be issued using the same payment method used for the original purchase.
- Please allow 7 business days for the refund to reflect in your account.
If you have any questions or encounter any issues during the return process, please don’t hesitate to contact our customer support team at [customer support email/phone number]. We’re here to assist you every step of the way.
Thank you for choosing [Humarishop.shop]!
Will you restock items indicated as “out of stock?”
Absolutely! We are committed to providing you with the best shopping experience possible. If an item is currently marked as “out of stock,” rest assured that we are actively working to replenish our inventory. We understand how important it is for you to get the products you love, and we apologize for any inconvenience the current unavailability may have caused.
To stay updated on restock information, you can either check back on our website regularly or sign up for our newsletter. Our newsletter subscribers are often the first to know about restocked items, special promotions, and new arrivals. Additionally, you can follow us on social media to receive real-time updates about restocks and other exciting news.
Thank you for your patience and continued support. We can’t wait to have your favorite items back in stock soon! If you have any further questions or concerns, please don’t hesitate to contact our customer service team.
Where can I ship my order?
We offer worldwide shipping for our products. No matter where you’re located, we strive to deliver your order to your doorstep. Our shipping partners cover a wide range of destinations, ensuring that you can enjoy our products no matter where you are. Please note that shipping times and costs may vary depending on your location. Feel free to reach out to our customer support if you have any specific questions about shipping to your region.
INFORMATION ABOUT US
